Service & installation
Job visits and proof of work for service technicians
Assign installation, repair and AMC visits, know when the technician reached the customer, how long the job took and get before/after photos.
The problem
Sound familiar?
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Customers complain the technician never came
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No record of time spent on each job
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Photos of completed work arrive days later, if at all
How FieldTrack helps
Everything your service & installation team needs
- Assign the day’s jobs to each technician
- Check-in time and distance from the customer’s address
- Before / after photos stamped with time and place
- Photos and notes compulsory before closing a job
- Time on site for every visit
- Live map to send the nearest technician
A typical daySample
- Start dayService centre
- Job · AC installation, Vaishali Nagar1 h 20 min · 4 photos
- Job · RO service, Mansarovar35 min · Completed
- Job · Washing machine repairPart pending
- End day5 jobs · 27.9 km
FAQ
Questions from service & installation teams
Can we make photos compulsory before closing a job?
Yes. Set photos (and a minimum number) and notes as required for the business, a technician or a route.
Can we see the time spent at each customer?
Yes. Every visit has check-in and check-out time, and route analysis shows the GPS dwell time at the place.
Can customers be added from the field?
Yes. Technicians can add a new place with the current GPS from the app.
See your field team clearly — starting this week
Create a free account, add your team and places, and your employees can start the day from their phones today. Or let us show you FieldTrack with your own use case.
Android app for staff · Web dashboard for owners · Support from India